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Terms & Conditions

This website www.chemistryindia.com is independently owned by CHEMISTRY DESIGN PVT. LTD. who are authorised to use the said website in India (hereinafter referred to as "chemistryindia.com") and is operated by ANS Digital Pvt. Ltd. in India (hereinafter referred to as ANS Commerce)

By placing an order on this site, you are entering into a purchase/sale transaction with CHEMISTRY DESIGN PVT. LTD. All names, brands, trademarks and logos on the website are the property of CHEMISTRY DESIGN PVT. LTD.. All names, brands, trademarks and logos are protected by copyright and/or registered trademarks and can only be used with permission from CHEMISTRY DESIGN PVT. LTD. and chemistryindia.com.

The content of the website such as text, graphics, icons, images, videos, audio files and software are the property of CHEMISTRY DESIGN PVT. LTD. and chemistryindia.com. Downloading content from the website is only allowed for personal, non-commercial use, provided you keep the copyright intact. You may not copy, re-publish or distribute content from the website for public or commercial purposes or otherwise use the copyrighted content without permission from chemistryindia.com and chemistryindia.com, as the case may be.

chemistryindia.com makes no warranties regarding the accuracy of the information on the website. However, you are always welcome to contact us, if you find incorrect information on the website. chemistryindia.com is entitled to change the content of the website at any time without preceding notice. If the website links to a third-party website, chemistryindia.com makes no warranties for the content of the third-party website. These links are made for your convenience only, but it is at your own risk when you visit a third-party website.

Terms and Conditions for Sale

This website www.chemistryindia.com is independently owned by CHEMISTRY DESIGN PVT. LTD. CHEMISTRY DESIGN PVT. LTD. is authorised to use the said website in India (hereinafter referred to as, "chemistryindia.com"), the same is operated by ANS Digital Pvt. Ltd. in India (hereinafter referred to as "ANS Commerce")

1. Conclusion of contract
A final and binding contract has been concluded between you and chemistryindia.com when your order has been confirmed by chemistryindia.com.

chemistryindia.com will send an order confirmation to you by email when the order has been confirmed and shipped. The order receipt received immediately after placing the order does not constitute an order confirmation.

You are only allowed to purchase products in the chemistryindia.com online shop if you are a private consumer, i.e. not a business customer.

2. Prices, taxes and delivery
All prices are stated inclusive of GST and other taxes. The applicable price is the one stated on the product page for the relevant product on the date of placing of the order.

chemistryindia.com reserves the right to amend any prices incorrectly stated on this website. Furthermore, chemistryindia.com reserves the right to amend any prices, taxes and/or other costs stated on this website at any time, e.g. due to changes in tax rates or other public fees and charges, increased costs or as a result of the general development in retail prices.

3. Delivery & Shipping
Shipping:

All merchandise ordered on Chemistry can be shipped to all parts of India with an approximate shipping time of 7-10 working days. We are unable to process any orders on Sundays and public holidays.
Delivery:

1.Our delivery partners will attempt to complete your delivery thrice before the item is returned to our warehouse. Please ensure that you provide a valid mobile number and shipping address while placing your order.
2.Our delivery partners may sometimes require a valid ID proof for delivering your package. Please contact us at customercare@chemistryindia.com if you have any further queries.
3.Due to varying item availability, orders containing multiple items may sometimes be shipped separately. Each shipment will have its own individual tracking number, which can be tracked on the Track Order page under the same order number.

Return of goods

We would like your visit to Chemistry to be a smooth and satisfying experience. In order to achieve this, we strive to deliver your desired product in a timely manner. However, if you do not feel 100% satisfied with your purchase, we provide returns to make sure you have a seamless experience with us.

We guarantee a full refund within 21 working days for all orders that fall under the following categories:

1. Change of mind before billing – We respect your choice. We will ensure a full refund for any cancellations made prior to billing.
2. Product out of stock – For products that are no longer in stock, we provide a full refund to keep your shopping experience at Chemistry hassle free.
3. Wrong size – If you purchase a product that does not fit, we ensure a smooth return of the product.
4. Not satisfied with purchase – If you feel that the product does not match your expectations, we are happy to provide an easy return process.
5. Received a defective/incorrect product – We guarantee a return for any defective or incorrect deliveries.

Terms and Conditions for Returns

All Return requests for defective/incorrect products made within 48 hours of the delivery date will be managed with the utmost efficiency. However, requests for these cases made after 48 hours is subject to refusal.

Used/impaired goods

The customer is liable for any impairment/ damages sustained to the product during handling other than what is pre requisite to determine the nature, quality and function of goods.

Liability

chemistryindia.com is not liable for any delays or for non-performance due to force majeure. For as long as a force majeure situation persists, chemistryindia.com is relieved from performance of its obligations.

chemistryindia.com's liability for any and all claims is limited to an amount equal to the price of the good purchased by you.

Entire Agreement

These Terms of Use constitute the entire agreement between you and chemistryindia.com regarding the specific matters herein, and all prior agreements, letters, proposals, discussions and other documents regarding the matters herein are superseded and merged into these Terms of Use.

Governing law and dispute resolution

These Terms of Use shall be governed by laws of India without reference to conflict of laws principle. The Courts in Mumbai would have the exclusive jurisdiction in any proceedings that arise out of these Terms of Use.

Modification of terms of use

You acknowledge and agree that chemistryindia.com may, in its sole discretion, modify, add or remove any portion of these Terms of Use at any time and in any manner by posting revised Terms of Use on the Site. You may not amend or modify these Terms of Use under any circumstances. The current version of these Terms of Use is available at http://www.chemistryindia.com/terms-only. It is your responsibility to check periodically for any changes we make to the Terms of Use. Your continued use of this Site after any changes to the Terms of Use means you accept the changes.

Effect of termination/survival of selected provisions

Notwithstanding the expiration or earlier termination of your chemistryindia.com membership, or any general legal principles to the contrary, any provision of these Terms of Use that impose or contemplate continuing obligations or rights of a party will survive expiration or termination of these Terms of Use.

Grievance officer

If you have any questions or comments about these Terms of Use, please contact us by email at customercare@chemistryindia.com. If you notice any discrepancies in the information provided to us or have any grievance against us, you may contact our Grievance Officer. The details of the Grievance Officer are as follows: customercare@chemistryindia.com